Yes, you can. To start a return or have questions or
concerns, you can contact us via hello@shopodoe.com
We will send you instructions on how and where to send your package. Items sent
back to us without first contacting us will not be accepted.

We take great care to ensure our products are of the highest
quality. However, if you find fault with any of our products, we will replace
it.

Please inspect your products upon receiving your parcel.
Contact us immediately via hello@shopodoe.com
if the item is defective, damaged or if you receive the wrong product/color so
that we can evaluate the issue and make it right.

At Odoe, we place the health and well-being of children at the forefront by guaranteeing the highest quality in our product materials.

Our range is made from premium food-grade silicone, strictly adhering to the rigorous standards set by the FDA and LFGB.

Absolute Safety Promise:

Children's safety is our top priority. Each Odoe product undergoes rigorous testing and is certified free from BPA, BPS, PVC, lead, phthalates, and any other harmful substances.

Food-Grade Silicone - The Safer Choice:

Choosing food-grade silicone means opting for a non-toxic, robust alternative to traditional plastic tableware. Known for its durability, our silicone material can withstand extreme temperatures - from the heat of dishwashers and ovens to the cold of freezers - without releasing hazardous chemicals. Gain peace of mind knowing that Odoe products are crafted with children's safety, convenience, and a sustainable lifestyle in mind.

Absolutely, all Odoe products are meticulously designed with
consumer safety as a top priority. Our products are BPA-free, phthalate-free,
and lead-free, ensuring they do not contain any potentially harmful substances.
We comply with strict international standards for product safety and undergo
regular testing to ensure the highest quality of our products. Please rest
assured that you can use Odoe products with complete confidence.

Yes, Odoe dishes are microwavable.

Odoe's silicone products are specifically designed to be safe for use in the
microwave. This means you can conveniently warm up meals without concern.

Silicone is durable, highly reusable, and long-lasting,which can make it an environmentally friendly alternative to single-use,disposable materials like plastic. This is because the longer a product is
used, the less environmental impact it has over its lifetime.

Silicone also withstands extreme temperatures from hot to cold, is microwave-safe, dishwasher-safe, and easy to clean, which contributes to its longevity and potential for reuse.

We take great care to ensure that all our products are packaged in eco-friendly, food-grade packaging that is recyclable. Our products must be protected from dust, touching, and other environmental factors to meet
retail store standards.

If you prefer to receive products without packaging boxes when ordering from us online, simply specify "no packing" in the order notes.

The Base plate & the One bowl

To attach the Base plate or the the One bowl, press down in the center of the bowl or plate with your fingers or a spoon to push all the air out of the suction base. You should feel the air being pushed out when pressing down.

the Valle plate

To attach the Valle plate, press down on the divider area in the middle to push all the air out of the suction base. You should feel the air being pushed out when pressing down.

To detach, use the release tab.

The suction will work effectively on smooth, clean surfaces such as plastic high chair trays, tabletops, countertops, glass, and stone. For optimal performance, it's essential that both the suction base and the surface it's attached to are clean, dry, and free of any soap film. This ensures a strong, lasting grip.

However, please note that some high chairs and surfaces, especially those that are textured, rough, unfinished, or damaged, may not support long-lasting suction.

Remember, for the best suction results, ensure that the surface and the suction base are both clean and dry before use.

Suction bowls and plates are not very effective on Stokke high chairs because the tray surface is textured, which prevents a lasting vacuum from forming.

The suction only works on smooth surfaces because it requires the suction base of the bowl to make contact with the surface without any air getting in between. Unfortunately, it is impossible to achieve lasting
suction on a textured surface like the Stokke tray, even with strong suction products.

Yes, however only use dinner knives, as sharp knives can cut through silicone easily.

A stay-open front pocket makes it the best possible opportunity to catch most of the dropped food. However, it is quite unlikely that our little munchkins will only drop the food right into the pocket.
Therefore, my preferred way to prevent food leftovers on clothing is to use a burp cloth on the lap.

Even if all the food cannot be caught, our bibs are easy to clean and don't have any seams where food could get stuck and get moldy (as it does with fabric bibs).